mind & bodyWikipedia1920s–1930s · Cicero, Illinois, USA

Hawthorne effect

the gist

The Hawthorne effect is the tendency of people to change their behaviour because they know they are being watched. It was named after experiments at the Hawthorne Works, a Western Electric plant in Cicero, Illinois, in the 1920s and 1930s. Researchers had thought that changing lighting and rest breaks raised productivity, but later reviews found the original lighting conclusions were unreliable. Sociologist Henry Landsberger later argued that the attention given to workers was the real driver, and that label stuck.

how it works

People who know they are being observed may work harder, follow rules more closely or behave in a way they think is expected. In studies, this reaction can look like the effect of the intervention being tested. Control groups that are watched equally but not given the change help separate attention from the real effect.

so what

The Hawthorne effect is a warning for anyone who measures people, because being studied can change the results. It is cited in psychology, management and medical trials, where researchers use control groups to separate real effects from attention. Some scholars now doubt the original study descriptions, which makes the story a lesson in careful evidence.

fun fact

Some scholars think the original descriptions of the Hawthorne studies may be fictitious, which has led to a long debate about the evidence.

more on this

From Wikipedia, the free encyclopedia · text CC BY-SA 4.0

Illustrative photo · Western Electric Company, Public domain, via Wikimedia Commons