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Kaizen is the Japanese idea that many tiny improvements add up to big business gains

the gist

Kaizen is a Japanese word meaning improvement, and outside Japan it describes a business approach built on continuous, often small changes. The idea is that many modest improvements to every part of a company's operations can add up to significant results. Everyone takes part, from the chief executive to assembly-line workers, and it extends to suppliers and logistics across the whole supply chain. Its goal is to eliminate waste and redundancy, using existing resources rather than large investments, which is why it is sometimes called zero investment improvement. The concept grew out of work by American advisers helping rebuild Japan after the Second World War. It was adopted by Japanese firms and became part of the Toyota Way, and it has since spread to healthcare, education and other fields.

so what

Kaizen challenges the assumption that productivity needs big upheavals or heavy spending, and it is one reason Japanese manufacturers became known for quality. Its ideas now shape management practice in many industries.

fun fact

Kaizen is often called zero investment improvement because it relies on resources a company already has.

From Wikipedia, the free encyclopedia · text CC BY-SA 4.0

Illustrative photo · Kaizen, CC BY-SA 4.0, via Wikimedia Commons